THE ESTATE EXPERIENCE
Privact Policy
Below, you will find the Noblethorpe Hall Privacy Policy
Last Updated: 16/04/2026
At Noblethorpe Hall, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website (noblethorpehall.co.uk) or make a reservation for an Accommodation Booking or Event Ticket.
Please read this policy carefully to understand our views and practices regarding your personal data.
1. Who We Are
Noblethorpe Hall ("we", "us", or "our") is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, please contact us at:
Email: info@noblethorpehall.co.uk
Postal Address: Noblethorpe Hall, Barnsley Rd, Silkstone, Sheffield S75 4NA
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes first name, last name, title, and the names of other guests in your party.
Contact Data: Includes billing address, email address, and telephone numbers.
Financial Data: Includes payment card details. (Note: We do not store your full credit card information on our servers; this is processed securely by our payment gateway providers).
Transaction Data: Includes details about payments to and from you, and other details of bookings or event passes you have purchased from us.
Security & Access Data: Includes vehicle registration plates collected strictly for the purpose of granting automated gate access to the private estate.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system used to access our website.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
Direct Interactions: You may give us your Identity, Contact, Financial, and Security Data by filling in forms (such as our Pre-Arrival Registration Form) or by corresponding with us by post, phone, email, or during the secure checkout process.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and server logs.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To perform the contract we are about to enter into or have entered into with you (e.g., processing your reservation, taking payment, and issuing event passes).
To manage your access to the Estate (e.g., using your vehicle registration plate to operate the automated security gates).
To comply with a legal or regulatory obligation (e.g., maintaining financial records for tax purposes or health and safety compliance).
To communicate with you regarding your stay, changes to our terms, or important estate information.
5. Disclosures of Your Personal Data
We do not sell your personal data to third parties. We may share your personal data with strictly vetted third parties for the purposes set out above, including:
Service providers acting as processors (e.g., secure payment gateways, IT and system administration services).
Professional advisers acting as processors or joint controllers (e.g., lawyers, bankers, auditors, and insurers).
HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. This includes secure SSL encryption on our website and restricted access to our booking databases. We limit access to your personal data to those employees, agents, and contractors who have a strict business need to know.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Security Data (Vehicle Plates): Registration plates are held only for the duration of your booking and the immediate period surrounding it, after which they are purged from the gate access system.
Booking Records: Basic information about our guests and transactions is kept for [e.g., six years] for tax and legal liability purposes.
8. Your Legal Rights
Under UK data protection laws (GDPR), you have rights in relation to your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at info@noblethorpehall.co.uk
9. Cookies
Our website uses cookies to distinguish you from other users, allowing us to provide a seamless booking experience (such as remembering your selected dates or items in your itinerary). You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the booking engine may become inaccessible or not function properly.
